Welcome to EDVORA.
These Terms & Conditions (“Terms”) govern your use of our website, products, services, and platform operated by EDVORA, an individual business based in India.

By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our platform.

1. About EDVORA

EDVORA is a student-focused platform created to make learning more creative, affordable, and accessible. Our platform may include:

New books
Used books
Custom notebooks & sketchbooks
Student stationery
Donation initiatives
Creative and personalized products
Educational accessories and related services

We aim to create a premium and student-friendly learning ecosystem.

2. Eligibility

By using our website, you confirm that:

You are at least 13 years old.
Users below 18 years should use the platform under parental or guardian supervision.
The information provided by you is accurate and complete.

EDVORA reserves the right to suspend accounts that provide false or misleading information.

3. User Accounts

Users may create accounts to access certain features of the platform.

You are responsible for:

Maintaining confidentiality of your account credentials
All activities under your account
Providing accurate information

EDVORA may suspend or terminate accounts involved in:

Fraudulent activities
Abuse of the platform
Violations of these Terms
Harmful or illegal conduct

4. Orders & Payments

We currently accept:

Cash on Delivery (COD)
Online Payments via Razorpay

By placing an order, you agree that:

All payment information provided is valid.
Orders are subject to availability and acceptance.
EDVORA reserves the right to cancel suspicious or fraudulent orders.

Prices, product availability, and offers may change without prior notice.

5. Shipping Policy

Currently, EDVORA ships products across India only.

Shipping timelines may vary depending on:

Product availability
Customization requirements
Delivery location
Courier services

EDVORA is not responsible for delays caused by:

Natural disasters
Courier disruptions
Government restrictions
Unforeseen logistical issues

Estimated delivery timelines are approximate and not guaranteed.

6. Return, Refund & Cancellation Policy

Customers may request returns or refunds within 7 days of receiving the product.

Refunds or replacements may be approved for:

Damaged products
Incorrect items
Manufacturing defects

Refunds will not be applicable for:

Customized/personalized products
Products damaged after delivery
Requests made after 7 days
Minor color/design differences caused by screen variations

EDVORA reserves the right to inspect returned products before approving refunds.

7. Customized Products

Certain EDVORA products may allow personalization or customization.

By submitting custom designs, text, or artwork, you confirm that:

You own the rights to the submitted content
The content does not violate copyrights, trademarks, or laws
The content is not offensive, illegal, or harmful

EDVORA reserves the right to reject inappropriate customization requests.

Customized products may not be eligible for refunds unless damaged or defective.

8. Donations & Used Books

EDVORA may allow users to donate or sell used books in the future.

Users participating in such services agree that:

Submitted items must be genuine and legally owned
Misleading descriptions are prohibited
Offensive, pirated, or illegal material is not allowed

EDVORA may remove listings or reject submissions that violate platform standards.

9. Intellectual Property

All content on EDVORA, including but not limited to:

Logos
Designs
Graphics
Product concepts
Website content
Branding elements
Text and media

are the intellectual property of EDVORA unless otherwise stated.

Unauthorized copying, reproduction, resale, or commercial use is strictly prohibited.

10. User Conduct

Users agree not to:

Violate laws or regulations
Attempt unauthorized access to the website
Upload harmful software or malicious content
Abuse, harass, or harm other users
Use the platform for fraudulent purposes

Violation may result in immediate suspension or legal action.

11. Future User Content Uploads

In future versions of the platform, users may upload content such as product images, reviews, or listings.

By uploading content, users grant EDVORA a non-exclusive right to display, use, and promote such content for platform-related purposes.

EDVORA reserves the right to remove any content that violates platform standards.

12. Limitation of Liability

EDVORA shall not be liable for:

Indirect or consequential damages
Loss of data or profits
Delivery delays beyond our control
Temporary website interruptions
Third-party payment or courier issues

Users access and use the platform at their own risk.

13. Third-Party Services

Our website may use third-party services including:

Payment gateways
Shipping partners
Analytics tools
External integrations

EDVORA is not responsible for the policies or practices of third-party providers.

14. Privacy

By using our platform, you also agree to our Privacy Policy regarding the collection and use of user information.

15. Copyright & Intellectual Property Complaints

If you believe your copyrighted material or intellectual property has been used improperly on our platform, please contact:

Email: contact@theedvora.com

We will review and take appropriate action where necessary.

16. Force Majeure

EDVORA shall not be held responsible for delays or failure caused by events beyond reasonable control, including:

Natural disasters
Internet failures
Government restrictions
Pandemics
Transportation disruptions
Technical failures

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of the platform shall be subject to the jurisdiction of Indian courts.

18. Changes to Terms

EDVORA reserves the right to update or modify these Terms at any time without prior notice.

Continued use of the website after updates constitutes acceptance of the revised Terms.

19. Contact Information

For support, legal concerns, or questions regarding these Terms:

EDVORA
📧 contact@theedvora.com